Reservation・Cancellation

Do I need to make a reservation?

Of course, we also accept customers who walk in on the day, but we recommend that you make a reservation in advance because there is a possibility that you will have to wait.

How can I make a reservation?

Reservations can be made by phone, online and our SNS.

Please contact the store directly by phone.
The phone number each branch please check here.

For online reservation please contact here.

You also can make a reservation by SNS.
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Can I change my reservation?

Yes. Of course it is possible.
However, online reservations can only be changed up to 3 days before the reservation date. For any changes, please contact the shop directly.

What is the cancellation policy?

We do not charge a cancellation fee except when making a reservation for 10 people or more. Your reservation is held for 15minutes from the time above after which the room may be released. Should you wish to running late, please contact the shop directly to ensure your reservation is kept.

Can I make a group booking?

Yes, we are happy to take your reservation.
For a group of 10 persons or more, we request that you pay a deposit 50% of the total amount of service costs prior to the appointment date. Deposit payment can be done by credit card, bank transfer or paid directly at the shop. As for payment at the branch, we can receive deposit payment at all branches, but please specify the branch for payment in advance.

  • For credit card payments, we will keep your card information once.
  • Please note that you will be notified of your card information after your reservation is confirmed.
  • For bank transfer, transfer in our Thailand account by Thai baht.
  • For payment directly at shop, we accept payment at all stores, but please specify the store in advance.
  • For payment directly at shop, we accept cash (THB) or credit card payment.
  • Please make payment at least 4 days prior to your appointment date.
  • In the case of cancellation, the deposit will be forfeited.
  • Regarding the remaining 50% of the balance, please make payment by cash or credit card directly at the branch on the day you visit our shop.
  • For booking of 10 persons or more, please make an appointment at least 5 days before the appointment date.

For group booking of 10 persons or more, click here to contact us.