FAQ

If my companion does not massage, can they stay in my treatment room?

If you have a companion who does not receive a massage, please waiting for you at the waiting area at the reception. If the companion is under 6 years old, it is possible to accompany the room, but it is limited to body massage customers. Please note that there are no extra beds or sofas for children in the room.

What is『Fresh Herbal Ball』treatment?

“Fresh Herbal Ball Treatment” is a herbal thermal therapy unique to Thailand, herb’s treasure trove, which has been fostered in Thai traditional medicine 2,500 years’ history. Herbs minced until soft are wrapped in cotton fabric and steamed. The herbal balls are pressed slowly along the energy-flowing lines called “Sen” throughout the body. The treatment is acknowledged to raise metabolism, enhance self-immunity and inherent natural healing power of your body. At Asia Herb Association, we follow traditional recipe faithfully and mix 18 kinds of organic herbs, all grown at our company’s organic farm, and create hand-made herbal balls with great care everyday.

What is the difference between ‘Pure Oil’ and ‘Herbal Aroma Oil’ ?

“Pure Oil” is a blend of seven types of natural oils, which are jojoba oil, avocado oil, sesame oil, virgin olive oil, grape seed oil, apricot kernel oil, and vitamin E. The blended oil is fragrance-free and highly effective for skin care.

“Herbal Aroma Oil”, the mix of Pure Blend Oil with herb-and-fragrance concentrated essential oil, is aromatic oil. Tamarind, Hibiscus, Marigold, Lemongrass and Citronella, Lime & Kaffir Lime, and Plai & Ginger, we offer six types of herbal aroma oil for your selection.

What is the ‘Fresh Herbal Steam Sauna’ ?

We steam 18 kinds of freshly cultivated organic herbs everyday. As it becomes steam sauna, the efficacies of the herbs can be absorbed not just through skin, but you can also breathe in the herbal scents. We recommend entering the steam sauna before all kinds of treatments.

[Branches that provide Fresh Herbal Steam Sauna]

Can male also get a massage?

Yes. Of course.
All treatments are available for both female and male.

From how old could be receive massage?

Our massage is available for children over 6 years old. Please note that children under the age of 6 are not eligible for massage. We recommend foot massage for children who are receiving massage for the first time.

Can I decide on treatment after I arrive at the shop?

Yes, but the rooms for foot treatment and body treatment are different. For foot massage, reclining chairs are used, while for body massage, the treatment is performed on the bed. If you wish to decide on the treatment when you arrive at the shop, please select “body” treatment rooms and treatment duration when making a reservation. In such case, even if you choose foot massage, the treatment can still be performed on the bed.
However, please make appointment in advance for fresh herbal steam sauna. We apologize for the inconvenience caused.

Can I receive a massage during menstruation?

Yes. Massage can be received without any problems.
However, if you have problems on the appointment day such as heavy menstrual cramps, please feel free to let us know. During massage, we request that you bring your own sanitary product for your use. We will provide disposable underwear for you at the branch.

I am pregnant, can I get a massage?

Only customers who have entered stable period of pregnancy, and received permission from doctors can receive Foot Massage or Head & Shoulder Massage. We could not responsible for any problems that may occur after the massage. Please inform us in advance if you are pregnant or may be pregnant.

I have skin problems. Can I get a massage?

All of our products are original organic products that are less irritative to the skin. However, since there is a possibility that it may cause your condition to deteriorate, we do not recommend oil massage or fresh herbal ball therapy to customers who have skin diseases such as atopic dermatitis. We suggest that such customers choose oil-free Thai Traditional Body Massage, or Head and Shoulder Massage instead. We cannot take responsibility if your skin conditions worsen, please consult your doctor prior to making reservation. In addition, we apologize for having to decline giving treatments to customers who have infectious skin diseases.